Carlton Oaks Lodge, Ascend Hotel Collection Santee, Santee

I had a wonderful stay at the hotel, with clean and comfortable rooms and super-friendly staff. The dining experience could have been better with more food options, but the price was reasonable. The facilities, especially the pool area, were well-maintained and enjoyable.

I had a great stay at the hotel; the rooms were very clean overall, but there was a musty smell that was kind of offensive. The service at the front desk was pretty nice the first couple of days, but on the last day, they did not address any of our calls until after 2 pm. The location was perfect for visiting our family in San Diego, very convenient with plenty of cafe and restaurant options around, although it was a bit noisy inside. The dining experience was really good, especially the homemade muffins at the bar. Overall, a comfortable stay with some service hiccups and a slight smell issue in the rooms.

The hotel had large, comfortable, and quiet rooms with a view of a decrepit driving range. It was a bit hot and had a bad smell upon check-in. The service was a mix of very helpful and friendly with some disregard for agreements. The location was lovely, clean, and close to shopping, offering convenience and quiet surroundings. The dining experience was fine but lacked options for certain dietary preferences. The hotel had some good facilities but could be improved in certain areas.